Operation & Maintenance

AMC a low cost method to ensure efficiency and durability for ACs


Ordinary AMC would only cover the cost of regular maintenance and there are no charges for visit whenever there is a problem with the air conditioning system. However every time there is a spare part that needs a replacement there would be a charge and the labour costs around the replacement of that part would be at a discounted price. This AMC is recommended for new machines where the unit is not frequently used ideally in residential applications.

Annual maintenance contract for air-conditioners
Air-conditioners require regular maintenance and when they breakdown the cost of fixing the same can be expensive. An annual maintenance contract (AMC) is low cost method to ensure efficiency and durability of your air-conditioning systems. While in an AMC it’s the service company’s responsibility to keep the machine in good conditions to ensure there are minimal breakdowns. More the number of breakdowns the service provider would lose money in the AMC. The AMC business is more like an insurance business. Where a small premium is taken and the failure costs are covered over by a large number of air conditioning systems under the service provider’s maintenance contract. An AMC are of two types Ordinary and Comprehensive.

Comprehensive AMC is more like an extended warranty and would cover all the spares as part of the AMC. In most cases the comprehensive AMC will have options to exclude some parts especially if those parts are covered under warranty by the manufacturer. This is applicable when the manufacturer gives 5/10 years warranty on the compressor. The comprehensive AMC also covers workmanship of the installer. So should there be a leak in the system this AMC would also cover the costs in recharging the refrigerant and identifying and fixing the system leak. In some cases where the equipments are installed in highly corrosive environment like sea front, industrial areas the condenser is not included or in most cases the service provider would refuse to take a comprehensive AMC.

In all kinds of AMC plastic parts are never included in the AMC. These include remotes and other parts like grills. So if a remote is broken by dropping it on the floor you would have to pay to get it replaced. In a way it only goes to explain that any part that cannot be maintained by the service provider to avoid breakdowns is not included in the AMC.

Smart AMC – The future is here
An AMC can ensure good maintenance of your air-conditioning system and lower energy consumption, however the biggest energy saving is in empowering the user with information that can help him decide how to use the air-conditioning system efficiently. Consider a restaurant; the single largest monthly expense is electricity consumption bills. If the restaurant Manager is informed of this hourly energy consumption of the previous day he can take immediate actions. A simple analysis that his energy consumption between 12 noon to 3pm and 3pm to 6pm will get him thinking on the number of tables occupied during these time slots. In most cases the 3pm to 6pm slots have low occupancy and the restaurant could consider keeping the restaurant shut during this time. This could vary depending on the kind of the restaurant like fine dining or fast food, the manager is now empowered to take informed decisions and increase his profitability. Similar analysis can be done for various applications like Hospitals, Hotels, Malls, Commercial offices, Residences. Commercial offices consume energy into late nights when only a few of the staff decide to stay back and work late. With this daily report the admin team can decide if it’s worth keeping the office open after working hours or insist on the late workers to work from their homes or only a small section of the office is kept open for late working .

Smart AMC with daily updates of energy consumption is being launched by companies like Pureblu. This product is a game changer for the industry where companies only have to take an AMC for their air-conditioning systems and also get daily energy consumption of their premises. Aggregators like Pureblu will eventually become national service providers and offer customers one stop air-conditioning services for all their locations across India. This is a definitive game changer when you have the best service providers across India on the platform who are constantly monitored for their service delivery performance using technology, while the customer has live information on the status of his services and the energy consumption.

A Smart AMC is easy to activate. Once you have signed up for an AMC with Pureblu, they will install an IoT (Internet of Things) device in your metering box where the main power input is and the device will transmit live data to the Pureblu platform through your office WiFi or a GSM chip. The platform collates all these data and sends you an email the next day on the pattern of your energy consumption. Smart AMC will ensure efficient dependable air conditioning services and information on a daily basis to decide where and when to save on your electricity bills.

Smart AMC now available for commercial applications in Mumbai, will gradually roll out to commercial and residential applications across India in 2020.

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